Installation :

• Question: The installation is taking a long time.

• Solution: The InvestmentPlan software should take no longer than a couple of minutes to install on a computer suitable to run Windows XP SP2, but if the prerequisites are not already on your computer, they will be installed from the CD, and these can take 10-15 minutes. Refer for prerequisites.

• Question: The installation seems to be getting the files from the internet and not the CD.

• Solution: All the files needed are on the CD, so disconnect your computer from the internet or disable the internet connections with the Control Panel options, then try the installation again.

• Question: InvestmentPlan did not install after the prerequisites.

• Solution: Re-run setup.exe from the CD, anything not already installed will install.

• Question: When I insert the CD it does not start the installation automatically.

• Solution: With Windows Explorer, select the CD folder (usually D: drive), then double click "setup.exe" application file.

• Question: When InvestmentPlan starts up, I get the message that there is no license key.

• Solution: The License Key and your Customer ID are emailed to the email address supplied by you on the Order form. If this email has not arrived please contact ISoftware sales.

• Question: Where can I find a copy of the license agreement

• Solution: Click for license agreement

     

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